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January 21, 2014 > Newark resident wins Free Sewer Service For A Year contest

Newark resident wins Free Sewer Service For A Year contest

Submitted By Michelle Powell

Sometimes a little light reading leads to unexpected benefits. For Newark resident Binh Dao, reading Union Sanitary DistrictÕs (USD) ÒCustomer FocusÓ newsletter led to him winning the DistrictÕs ÒWin Free Sewer Service For A YearÓ contest, and a rebate in his holiday mail.

The contest was a feature in the eighth annual issue of USDÕs ÒCustomer FocusÓ newsletter, which was delivered to all residents and businesses in the Tri-City area in October 2013. The newsletter is published to inform the DistrictÕs customers about the utility and the services it provides. It can be read online on USDÕs ÒLinks and GlossaryÓ page at

The most recent issue explained the journey of treated wastewater after it leaves the DistrictÕs plant in Union City, and highlighted the thousands of tests performed in its state-certified laboratory to ensure that USDÕs treated effluent is clean enough to be released to the San Francisco Bay. Additional articles explained the responsibilities of USDÕs Board of Directors and the DistrictÕs role as a steward of public assets and protector of public health. Newsletter readers were encouraged to visit USDÕs website and complete an online survey that entered them into the contest. A computer program randomly chose DaoÕs entry number as the winner.

Dao, who works as an electronics technician at Themis Computer in Fremont, enjoyed learning about USDÕs treatment processes. ÒWastewater treatment is real science; I didnÕt know much about it before reading the newsletter,Ó he commented. He was pleased to discover that USD offers tours of its Alvarado Treatment Plant in Union City, and plans to visit soon to learn more about the District.

Dao and his wife, Ngo Kimanh, have lived in Newark for about ten years. They received a check to offset the residential sewer service charge of $337.76 that was billed along with their property tax this year. Dao confessed that he Òalready had the winnings spentÓ on holiday shopping and home improvement projects. For more information, visit

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