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February 19, 2013 > Information and Referral services

Information and Referral services

Throughout the United States and North America, communities are served by information and referral through 2-1-1 programs, Aging I&R services, Aging and Disability Resource Centers, Child Care Resource and referral services, military family centers and other specialty I&R services. These services enable individuals and families to be better equipped to make decisions as they understand the variety of services available.

Eden I&R has been providing generic I&R services for over 36 years, and 2-1-1 services in Alameda County since 2007. 2-1-1 is the three digit phone number that is available 24/7, in multiple languages, to assist in accessing free or low cost resources and has become a critical resource for thousands of people in need: youth, non-English speakers, the economically disadvantaged, people living with HIV/AIDS, domestic violence survivors, the elderly, disabled, the homeless, and human service agency staff seeking services or housing for their clients.

Barbara Bernstein, Eden I&RÕs Executive Director said that, ÒIn the coming months, Eden I&R will continue to strategically partner with public and private sector agencies to address the challenges we face together such as keeping abreast of health care reform changes, the realignment of the criminal justice system, and the ever-changing ways in which people want to access information.Ó

To learn more about Eden I&RÕs services, please visit or

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