February 7, 2012 > Good Medicine and an Upgrade
Good Medicine and an Upgrade
Submitted By Doctors Express
Some doctors send you home with a prescription for pills, but Doctors Express of Newark sent Kathy Stuchlik of Fremont home with a brand new iPad 2. After a routine visit to the urgent care center Stuchlik filled out a survey offering feedback on the facility's service. Her name was randomly picked from a large group of other patients who had also filled out the survey.
Stuchlik says, "I really like the place. I have been to other Urgent Care Centers and none of them have been as nice as this site. The staff was very friendly."
Doctors Express Managing Partner Tom Cusumano says that the facility prides itself on exceptional service to its patients. "We want to maintain high satisfaction, so we always request patient feedback after a visit. And to thank people for taking time to fill out a survey, the center occasionally awards prizes. Two other patients received a pair of tickets each to Comedy Night held at the Newark/Fremont Hilton Hotel." Doctors Express now also allows patients to provide feedback by going to www.doctorsexpresslistens.com. It takes about one or two minutes to complete the survey for the Newark location and be automatically registered in the iPad raffle drawing. Previous patients are always welcome to go to the web site and provide feedback on their visit.
Doctors Express Urgent Care Center is located at 5763 Stevenson Boulevard in Newark.