December 16, 2011 > Support Person of the Year
Support Person of the Year
Submitted By Lt. Sandy Holliday, Milpitas PD
The Milpitas Police Department is pleased to announce Laura Edge as the 2011 Support Person of the Year. Laura began her career with the Milpitas Police Department in 1990 as a Records Clerk. She has become fully proficient in all areas of the Records functions. She is extremely knowledgeable of the department's Records system software and serves as the liaison to the software vendor. When problems arise, she is able to troubleshoot the issue and explain the problem to her co-workers.
Laura is an expert at extracting information from the system. In February of 2011, a home invasion occurred in which a suicidal suspect injured himself. Laura worked closely with a co-worker, the officers involved in the case and the District Attorney's office to coordinate the proper set up of the case, the filing of charges against the suspect while he was in the hospital and the ultimate booking of the suspect into jail.
In the Supervisor's absence, Laura demonstrated leadership in ensuring the Records section continued to run smoothly. In addition, she trained two new interns. Laura's positive attitude, and willingness to participate and assist without being prompted, demonstrates leadership, teamwork and dedication. Chief Dennis Graham describes Laura as "incredibly responsive, both to her co-workers and to the public. She is expert at obtaining and providing accurate information in a timely manner."
We congratulate Laura Edge on an exceptional year.