July 25, 2006 > The Benefits of Seniority
The Benefits of Seniority
Washington Senior Care offers an insurance product and much more
With most insurance programs, just finding the right phone number to call for help can be a hassle – reaching a live person, almost impossible. That’s why Washington Senior Care offers what other Medicare supplement plans can’t – help when you need it. Because Washington Senior Care is a hometown service, it’s easy to call and reach a live person – or drop in for a visit on your way home from the grocery store.
Senior Care Coordinator Larry Starkey, a Licensed Clinical Social Worker, is a friendly face to help seniors with all their health insurance questions Monday through Friday from 9 a.m. to 4 p.m. “I think the Washington Senior Care Program has gone way beyond providing an insurance product to seniors,” Starkey says. “We’re providing a service to the community in the Tri-City area. We are just being consistent with Washington Hospital’s mission.”
The Washington Senior Care Medicare Supplement Plan is a Medigap product that offers affordable premiums (less than the same plans with other carriers) and access to local physicians.
“Availability and affordability are two key areas that make the Washington Senior Care program special,” Starkey says.
Washington Senior Care members have unrestricted access to Washington Hospital Healthcare System including:
- Washington Outpatient Surgery Center
- Washington Radiation Oncology Center
- Washington Outpatient Rehabilitation Center
- Washington Clinic/Warm Springs
- Washington Clinic/Newark
- Washington Clinic/Fremont
- Nakamura Clinic, Union City
- The Center for Joint Replacement
In addition to health insurance counseling, available to Washington Senior Care members and non-members, the program provides physician referral assistance, transportation assistance, advice for caregivers, information about local community programs for seniors and Medicare Part D counseling.
“Washington Senior Care is a gate keeper for other types of social services seniors need,” Starkey says. “We can clarify community resources and teach seniors how to network. We’re able to give them the correct name and number of a service to resolve their personal concerns.”
“The advice is free,” Starkey says, “and the benefit to local seniors is invaluable.”
We look forward to the opportunity to welcome you to our Washington Senior Care Medicare Supplement Plan. To find out more about how Washington Senior Care can work for you, call us at (800) 993-8995 or visit the Washington Hospital Web site at www.whhs.com, click on “For Our Community” and select “Senior Care Plan” from the drop-down menu.
Open Options for PPO Patients
If you are a PPO patient, then you have open access to any healthcare provider in your health plan's network. You are free to choose within the network any of your physicians, your surgeons, your hospital, and your therapy sites -- any care provider. Unlike an HMO, there is no requirement that any one group of physicians be used. The only requirement to maximize your benefits is that you use a PPO provider. The list of in-network providers can be found in your Provider Directory. To obtain a directory, please contact your health plan at the 800# on the back of your card or by visiting their website.
If you have questions about your coverage or access to care, please contact Linda Dawal, Washington Hospital Health Insurance Information Service Coordinator at (800) 770-9447. The Health Insurance Information Service is free to anyone in the community.